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The state Division of Motor Vehicles said in its announcement of the contract that the system would allow "enhanced compliance check capabilities and performance measures, as well as implement fraud prevention mechanisms."
The system will interface with J ONE, a system being implemented by the New Hampshire Department of Safety, which includes the DMV. J ONE is designed to make the courts and Division of Motor Vehicles computer systems more compatible, and includes an e ticket system that would allow traffic tickets New York Yankees Hat Navy Blue to be printed out directly by police officers at a motor vehicle stop.
CONCORD Nobody really enjoys going to the DMV, but the state hopes that a computer upgrade will at least make the process proceed more smoothly.
9m overhaul of NH DMV computer system in the works
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The system won't be directly visible to customers it won't change the website, for example but the effects should be felt in a few ways.
a national subsidiary based in Dallas. It has a regional office in Boston, with commercial clients in New Hampshire but no government clients until now, he said.
MOVES, which stands for Motor Vehicle Enterprise System, is what is known as CRM, or customer relations management, software. It's an extension of some of Tech Mahindra's other systems, used by governments from Michigan to Atlanta. subsidiary.
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Malhotra said it does about 53 percent of its business in the United States, with Nike Cap 2017
Malhotra said the system would be based on computers in Concord, not stored on off site servers.
The changeover will cost roughly $9 million and will take nearly two years to design, install and establish.
"One is the speed of transactions the software based on Windows graphical user interface will provide efficiency at the clerk level at transactions," Malhotra said. "And people don't want to come back again and again, so there will be a lot of checks in the system.
It won't require new equipment, and in the initial implementation, it will only be on the clerks' desktop systems, although Malhotra said mobile applications are possible in the future.
a couple of weeks away, we'll highlight that so it can be fulfilled. The idea is to enhance customer service."
Tech Mahindra, an information technology and business services firm, is part of the massive Indian firm Mahindra Group conglomerate in Mumbai.
The state Division of Motor Vehicles has chosen Tech Mahindra Ltd., an Indian IT firm that does about half its business in the United States, to replace a 3 decade old mainframe computer system with a Windows based system called MOVES.
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